FAQ

Do I need to pay for delivery?

All orders within the USA are delivered for free. We want your underwear to reach you without extra costs.

How to contact support?

You can write to us at [email protected]
or call +1 (800) 555-0199 Monday through Friday from 9:00 a.m. to 6:00 p.m. Pacific Time. We are always happy to help!

How does FluidCore™ technology work?

FluidCore™ is a patented multi-layer protection system that absorbs moisture and prevents leaks before they occur, keeping your underwear dry and comfortable.

What to do if the size does not fit?

If the ordered size does not fit, you can exchange the product for another size or issue a refund. Details are in the "Return and exchange" section.

What payment methods are available?

We accept payment by Visa, Mastercard, American Express, as well as through PayPal. All payments are protected and encrypted according to modern security standards.

How to track the order?

After sending the order, you will receive an email with a track number. You can track the delivery on the website of the postal service or through your personal account.

What are the conditions of return and exchange?

Returns and exchanges are possible within 30 days of receiving the order. Products must be in original condition, without damage or signs of use.

Will the money be returned if I am not satisfied with the order?

Yes, we guarantee a refund if the return conditions are met. Our goal is your complete satisfaction with your purchase.